Privacy Policy
Effective Date: [31st August, 2024] (SUBJECT TO CHANGE)
This Privacy Policy includes important information about your data, and we encourage you to read it carefully. QUIXESS LLC (“We,” “Our,” “Us”) provides a platform for its users to request and purchase items and services from service providers and have them delivered to their preferred location. Quixess cares and is committed to protecting the privacy of individuals who visit our website at quixess.com or access our API and otherwise do business with us. At Quixess, one of our core values is transparency, and we owe you (the user) the duty to tell you how we collect, use, and share (when necessary) your personal information. This Privacy Policy explains how Quixess collects, uses, processes, discloses, and safeguards the information we obtain from and about our customers and visitors to our site, including dropshipping, automated order management, multiple sales channel integration, customer service, etc. It also tells you about your rights and choices concerning your information and how you can contact us if you have any questions or concerns. By using our services, you consent to the terms outlined, and if you have any further questions about this document, please email [email protected]
Notification of Changes to Privacy Policy
We are fully committed to continuously improving our methods and adding new features and functionalities to our website and existing services. Also, changes in law and technological features may occasionally cause our privacy policy to change. If and when our data protection/privacy policy changes, we will update this Policy to describe our new practices and publish them on our website. Those changes will be effected on the “last updated” date shown in the revised Privacy Policy. You consent to the Privacy Policy by using the Quixess website.
How Quixess Collects Information
For this Privacy Policy, “Personal Information” means any information relating to an identifiable individual or business. Not anonymous. We obtain personal information about you, your business, and our business partners.
Where applicable, we indicate whether and why you must provide us with your Personal Information and the consequences of failing if you do not provide the personal information as required. In that case, you may not be able to benefit from our services if that information is necessary for the service you need or if we are legally required to collect it.
Information We Collect
At Quixess, our priority is providing you services and protecting your privacy. The information we collect about you may include your name, email address, phone number, and billing/shipping address. We may also require tracking information. This is grouped as Personal Information.
Business Information
Information such as business name, website URL, and sales channel details will be required. We may also require Non-personal Information such as browser type, device information, IP address, and website usage data. Supplier details, order history, and delivery tracking information may also be required to ensure you are well served and protected. It is important to note that the information Quixess collects depends on the services you use or subscribe to.
Location Services
Before you can use our platform for the first time, we may ask whether to allow Quixess access to your location and in what circumstances. You may change this setting on your device at any time. Once you allow us access to your location, we will obtain your location through IP address, GPS, and other sensors that provide the necessary information to provide our services.
How we use your information
Quixess will use the information, including personal information, for the following purposes;
- Authenticate users, verify identity, and ensure that the data provided is credible
- Keep you informed generally about new products and services
- Facilitate and manage your dropshipping operations
- Sync and manage inventory across multiple sales channels
- Coordinate customer service and communications
- Connect you with suppliers for efficient sourcing
- Provide strategic insight
- Communicate updates, promotions, and account-related information
- Improve our platform, develop new features, and ensure seamless functionality
- For any other purpose, with your consent
Sharing Your Information
- Quixess will not sell or rent your personal information to third parties!
- Quixess will only share your information as necessary:
- One to process and fulfill your orders (Suppliers and Logistics Providers).
- Secondly, for payment processing, analytics, and website hosting (Third-Party Service Providers).
- Lastly, when required by law and or to protect our legal rights (Legal compliance).
Data Security
Quixess implements industry-standard security measures to safeguard your information, including encryption, secure servers, and access controls. However, no method of online data transmission is entirely safe, and we cannot guarantee absolute security.
Your Rights and Choices
- Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Restrict or object to specific data processing activities.
- Withdraw consent for marketing communications.
- To exercise your rights, contact us [email protected]
Children Privacy
Our platform is intended for use by individuals 18 years of age or older. We do not knowingly collect or process information from children under 13.
Cookies and Tracking Technologies
At Quixess, we use cookies and similar technologies to:
- Enhance your experience on our platform.
- Track website usage and improve our services.
- Enable personalized recommendations and marketing.
- You can manage or turn off cookies through your browser settings.
Data Retention
Quixess only retains your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
International Data Transfers
If you access our services from outside the United States, your data may be transferred to and processed in United States, where our servers are located.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
QUIXESS LLC
Email: [email protected]